British gas smart meter app. Smart meters can be used for gas and electricity.

British gas smart meter app Aug 7, 2015 · British Gas has confirmed it has installed 1. - Chat to an adviser for help. Get help from British Gas Energy Trust Apr 1, 2022 · I have a smart meter and get my gas and electricity from British Gas. Why has my smart meter stopped working? First you need to establish if the problem is with These instructions are for Landis+Gyr smart prepayment meters with a green A button and a round B button. Feb 9, 2022 · For anyone interested in the original topic, the British Gas app will show all smart meter data including hourly and cost data. If your meter has A and B buttons under the screen Example. “ We have been loyal customers of British Gas for over 10 years. Mar 14, 2022 · Anyone else had their British Gas Smart Meter stop picking data up. Oct 24, 2019 · ‎Are you ready to smash your energy bills? Join Loop users saving 15% or more with the free Loop smart meter app. If you're concerned, ask your provider to check your signal when you book your smart meter installation. British Gas fitted electricity smart meters Nov 18, 2024 · I’ve recently had a SMETS2 smart meter installed, replacing an old SMETS1 with British Gas. or something along those lines!! Is your gas meter at a distance to the electricity one!! It’s time to speak to an EV engineer. It's just a display screen, while the meter itself is fixed to the wall and usually in a cupboard or attached to the outside of the house. It struggles to send any data. If you have a second generation smart meter, known as ‘SMETS2’, you’ll have A and B buttons. British Gas deploys 1. See all your energy data on your smartphone and on Alexa-enabled devices. I have a Pay As You Go meter, but have no supply. The IHD / monitor is working, although the gas tariff is still not showing the 1st Oct price increase, The British Gas app isnt showing any usage data, which I think isnt just me and their usage app data hasnt worked for a while. Firstly, your meter must be showing the default screen: If you already have credit on your meter, this will be your credit balance. This means you’ll be able to keep your smart meter services if you decide to switch supplier or that you’ll regain the services you may have temporarily lost if you previously switched to us from another supplier. And with Hive – the UK’s leading smart heating technology brand – we’re getting them ready for the future too. Core Electricity and Gas data available from your smart meter. These instructions are for Landis+Gyr smart prepayment meters with a green A button, a white B button. May 24, 2024 · Our app has a fresh new look and an even better experience. That means you'll need to have either your Mar 23, 2017 · Before you download this application, make sure you have a smart meter installed by British Gas and a British Gas smart energy monitor. For gas smart meters fitted by another supplier, please go here for help. As your meter gets older it may stop working correctly by running too fast or too slow, leading to inaccurate bills. Smart meter enrolment. They also give instant updates through Mar 27, 2024 · - Submit meter readings for more accurate bills - Book an annual boiler service* - Top up your smart pre-pay meter - Get handy in-app notifications and reminders - View and pay bills quickly and securely - Stay on top of your spending with energy budgets - Chat to an adviser for help - Buy HomeCare cover to avoid unexpected repair bills Smart meters come with an in-home display (IHD) or smart energy monitor which shows you how much energy you’re using – and how much it’s costing you. Thanks, your British Gas Energy Team. Suddenly the gas on the Ivie bud picks up the meter itself but it's stopped updating usage and any online or manually added top ups, it's stuck on a £22:60 and has been for 3 weeks. I was unable to cancel on the app, just attempt to reschedule, and the available period was far too short. Even though it said no payment will be taken, I didn't really want to proceed any further. If you've lost supply after you ran out of credit, you can turn your meters back on yourself. Sep 20, 2024 · 'I felt helpless as the issue is with poor/no mobile phone signal rather than the smart meter itself. Yep; if you've got a smart meter it's pretty easy. May 26, 2022 · The Hugo Smart Meter App, uses you Smart Meter data to display your Energy, view your usage & help you Budget by seeing how much of your Direct Debits you ha By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, personalise content, analyse site usage, provide social media features and assist in our marketing efforts. Oct 22, 2024 · Incidentally, It'd only be every quarter at most they'd send a meter reader. We also explain where to find your top up code & how to access your Emergency Credit. So we had to tell British Gas how much our Direct Debit needed to be so as to avoid under paying. Download the app Make a complaint Fix my smart meter Give a meter reading Talk about my bill(s) Get a new top-up key/card Switch provider or tariff Talk about something else Apply for the Warm Home Discount From 2020 onwards British Gas SMETS1 smart meters will gradually be enrolled into the Data Communications Company (the DCC). This is "BRITISH GAS - Smart Meters" by Knock Knock on Vimeo, the home for high quality videos and the people who love them. Remove my electric meter temporarily ‎Here’s what you can do: - Book an engineer (if you have cover with us) - Book one-off boiler repairs (even if you don’t have cover) - Track and manage engineer appointments - Submit meter readings for more accurate bills - Book an annual boiler service* - Top up your smart pre-pay meter - Get han… Join PeakSave Getting your new Smart Card. Get tailored insights on which parts of your home use the most Oct 11, 2024 · This new message said: "Hello, a British Gas engineer is available to fix your Smart Meter at [my full postcode]. Mar 27, 2024 · - Submit meter readings for more accurate bills - Book an annual boiler service* - Top up your smart pre-pay meter - Get handy in-app notifications and reminders - View and pay bills quickly and securely - Stay on top of your spending with energy budgets - Chat to an adviser for help - Buy HomeCare cover to avoid unexpected repair bills By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, personalise content, analyse site usage, provide social media features and assist in our marketing efforts. 3, the meter reading is 256. 1. You can check this on your latest statement or your online account. The standing charge is automatically added to your smart energy monitor daily between midnight and 1am every day - this is the fixed daily amount that you pay on your bill regardless of how much energy you use and covers running costs like metering, maintenance of the pipes and cables that supply energy to your home. Dec 27, 2024 · Energy customers on all major providers including British Gas, Octopus, Eon, EDF, and OVO risk having their December usage estimated at January's higher rates. If you’re struggling with your energy bills, you are not alone. As 12 months have passed they are not obligated to send me a home display meter. Your energy usage can take a few weeks to show on your smart meter. If the number on the display is 0000256. Jul 20, 2023 · In January this year I had a text from BG telling me that an engineer would be attending my house on a certain date and time to install smart meters. If you don’t have a smart meter for your gas and electricity yet, book an appointment and we’ll install one At British Gas, we’ve been looking after Britain’s homes for over 200 years. Check out an app called Bright from Hildebrand. What can you do in our app ? • Keep track of your energy usage – to do this you’ll need a smart meter that sends us half-hourly readings When your top up hasn't reached your meter yet, you can add it immediately. You can get £10 emergency credit if you run out of credit but can't afford to top up. Basically they are the only approved third party company who has access to the data sent to the central smart meter database. Don't worry - we won't leave you without heating or hot water. Re-energising of an electricity meter is when the meter operator will install a main fuse. Friendly credit is available overnight, 6pm-9am Monday-Friday and 6pm Saturday-9am Monday, plus bank holidays. Remove my electric meter temporarily Sep 1, 2017 · Has anyone integrated data from British Gas smart meters into HASS? There isn’t an API, but it’s available on their website & via the app, so I’d assume that it can be scraped (or the app API calls reverse-engineered) If your meters are located in a place where a smart meter cannot be installed safely, then British Gas'll refuse to go ahead with the job. British Gas is FREE to download. - Protect your plumbing, electrical system and kitchen appliances. If you’re on a variable tariff, please send us a meter reading to make sure your bills are accurate. Smart meters can be used for gas and electricity. Getting a new card or key for your meter. Earn money for every kWh of electricity usage you save with Money Back, our app-exclusive scheme that runs at different times in the year. Join 800,000+ Uswitch app users making smarter home Jun 29, 2022 · Smart meter reading something different to the IHD and the IHD showing something different to the British Gas mobile app. . The way you take a reading from a smart gas meter depends on the type of meter you have. I notice the things you have listed, but they don't tell you any of that when selling you the smart meter. Post: British Gas, Smart Export Guarantee Team Apr 21, 2022 · British Gas has admitted that millions of smart meter customers have been unable to use the energy giant's app or website to check their gas and electricity usage since February due to a "glitch". Nov 3, 2022 · My British Gas smart meter app stopped working & updating to show daily/hourly usage talking & account details changed, it says “our app can only help current customers Your energy account has moved to our new system, you can still view your previous energy documents”. First of all, check if it's your display screen or smart meter with a problem. • Pay your bill in just a few taps. You don't need to have broadband or Wi-Fi to have a smart meter. Choose professional installation and our trusted experts will take care of everything. If they're not, they'll disconnect and repair them immediately. About Samsung R&D Institute (SRUK) Samsung R&D Institute UK (SRUK) Energy Innovation team was integral to the SmartThings integration with PeakSave. 4. Dec 3, 2024 · My home has EON and British Gas smart meters and because of this we have an Ivie Bud monitor. Designed for Android version 5. These instructions are for Landis+Gyr smart prepayment meters with a green and grey button at one side. Any issues, then I'll get in touch with them. E. ON Next and the We joined British Gas early this year after a few years with a competitor. Combined with a smart heating system like British Gas’s own Hive Active Heating range, smart meters will give customers the information edge they need to really make some savings. Smart Gas Meters: These meters track gas usage in cubic meters. Nov 21, 2022 · My in-laws are with Octopus and have a smart gas meter but not electric. HUGO is compatible with SMETS 1 and SMETS 2 smart meters from all energy, electricity, and gas providers in the UK including (but not limited to) British Gas, EDF, E. When your smart meters are installed, you can download our mobile app to keep track of your energy usage and understand your patterns, so you can plan when to use Dec 9, 2024 · Learn how to effortlessly pair your British Gas smart meter, ensuring accurate energy consumption tracking and enhanced control over your utility usage. Remove my electric meter temporarily British Gas. De-energising an electricity meter is where the meter operator removes the main fuse from an electricity meter preventing electricity usage. After your smart meter installation. Follow our step-by-step guide to get started. No Hive system required. Am I able to subsequently download these readings from their web site? If you have a smart meter with British Gas your online account will show lots of additional data, either daily or monthly. Have a few ESP sitting around so have just ordered a photodiode so hopefully, I can at least get some Electricity consumption info into HA. - Buy HomeCare cover to avoid unexpected repair bills. About 1 month it stopped updating. 5 million smart meters. Jan 29, 2024 · What is the British Gas app? British Gas has developed a smartphone app that can be used to: Manage your bills, Book maintenance/repair appointments; Submit meter readings. From the makers of Hugo Energy App. Choose your meter from the pictures below to get the help you need: Nov 26, 2024 · If your account number begins with ‘85’ this means you’re still on our old ‘British Gas’ app. The next stage on the road to EV charger installation is a call with an expert British Gas EV engineer – please tap here to book your appointment. On our App: Login and click the ‘Meter’ menu item, then ‘Submit another reading’. Understanding messages on your meter. My daughter is with EON with her smart meter set to submit a reading every 30 minutes. Firstly, your meter must be showing the default screen: If you already have credit on your meter, this will be your credit balance or; When you're in Emergency Credit, the display shows the amount owed and the remaining Emergency Credit. But there are lots of reports of suppliers dragging their heels on non-working smart meters. For more information about Smart Meters v An example smart meter. And it seems the BG app has updated but only for electric again. Wished that we hadn’t. Why couldn't my smart meters be installed by the engineer? My smart energy monitor isn’t working. British Gas has an APK download size of 68. Aug 1, 2013 · Find out what to expect during your smart meter installation with a British Gas Smart Energy Expert. What can you do in our app ? • Keep track of your energy usage – to do this you’ll need a smart meter that sends us half-hourly readings Dec 17, 2024 · The app also enables you to share your household meter details with everyone in the household. • Check and change your tariff. Nov 15, 2024 · As a result, many people have had to take manual meter readings or risk receiving estimated bills, which could lead to higher costs. Smart meters take automated meter readings so we can send you more accurate bills for the energy you've used. Just like most things, your electricity and gas meters have a ‘best before’ date – this can vary between 10 and 40 years. British Gas has a content rating "Everyone". Set targets and alerts to help you control your spending. The free Loop app integrates quickly and easily with your smart meter, offering a detailed view of your energy bills. If it's your smart meter that's the problem, rather than the smart meter monitor, then your meter readings won't be getting to your supplier automatically. ---Di For your safety, your smart meters will not reconnect your energy until you have checked all your gas appliances, such as your cooker, are switched off. Price increase. What to expect when you get a smart meter. 1 . If you have a smart meter you won’t be able to submit reads on the app - please visit our meter reading page here for more information. The Government's ambition is for everyone in England, Scotland and Wales to be offered them at no upfront cost in the next few years. Every smart Pay As You Go meter comes with its own Smart Card showing a 19-digit number. Jul 22, 2024 · Quickly explore the benefits of your smart meter in-home display / smart energy monitor which shows your gas and electricity usage and what it's costing you . Electricity. I am still a customer & I changed nothing. • View your statements and payment history. 0. Y 2 days ago · Gas and Electricity Meters. Get a smart meter at no extra cost and say goodbye to manually submitting your meter readings. I noticed that the IHD gas readout seemed very low, although the bills and meter readings seemed accurate. 27 MB and the latest version available is 2. By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, personalise content, analyse site usage, provide social media features and assist in our marketing efforts. The smart energy monitor also needs to be connected to your British Gas fitted gas smart meters. With the British Gas app, customers with smart meters can do the following: See how much energy you are using. Are old meters unsafe? What if I don’t want a smart meter? Meter certification. Debt target: £19,000. If you want to give a meter read via the phone you can use our automated service, you’ll just Oct 27, 2023 · British Gas - smart meter - twats Is it a 1st or 2nd generation smart meter? If it’s 2nd gen then you could download an app like loop. the electric meter sends the reading using a 2g signal & its not strong enough to connect to the gas meter…. 00 What to expect when you get a smart meter. The energy supplier is also trialling an energy usage app. Nov 21, 2022 · Looking at the complaints on Twitter it's not just an issue with British Gas. 00. Then set up using these seven simple steps: Once you’ve set up your smart meter, click on the ‘Life’ tab and select ‘SmartThings Energy’. We'll make repeatedly attempt to register your top-up on the smart meter over 48 hours. If your smart meter has lost connection and is displaying a message saying 'waiting for data': Check that you haven’t had a power cut by testing your appliances and light switches or asking a neighbour if they have power Feb 1, 2021 · If I have a British gas smart meter reading installed it will automatically take regular readings. I’ve added the Hildebrand Glow integration via HACS and setup the following in the gas consumption section of the energy dashboard I accidentally entered my gas reading (eon) as my electric meter (British Gas). How can I use the app? Jan 24, 2024 · British Gas Smart Meters can also be linked to SmartThings, enabling customer to monitor energy use throughout their home, as well as Samsung appliances. Mar 13, 2023 · If your account number begins with an ‘A’ or 'BGX' then good news, you can log in and use this ‘British Gas Energy’ app straight away British Gas fitted gas smart meters. contact. 35. What can you do in our app ? • Keep track of your energy usage – to do this you’ll need a smart meter that sends us half-hourly readings Dec 22, 2023 · Disclaimer/Disclosure: Some of the content was synthetically produced using various Generative AI (artificial intelligence) tools; so, there may be inaccurac Oct 30, 2021 · Ovo installed Smets2 smart meters for my gas and electric supplies a year or so ago. A smart meter reading will be marked as 's' or 'smart'. The screen will probably be off. My Smart top up hasn't appeared on my meter. Use our British Gas app to send your gas and electricity meter readings, see your account info, including last bills, payment details & tariffs and more. Welcome to SmartThings Energy, our free, easy-to-use app-controlled smart meter service. This video shows how you can take charge of your energy with a range of helpful features - so you Where to top up your Pay As You Go meter. Dec 17, 2024 · The app also enables you to share your household meter details with everyone in the household. It'll come from our other mobile number - but rest assured it's us. 00 Debt Cleared : £4,000. Nov 26, 2024 · • Keep track of your energy usage – to do this you’ll need a smart meter that sends us half-hourly readings • Stay up to date with your latest account balance • Pay your bill in just a few taps - Top up your smart pre-pay meter. Head in hands Apr 18, 2024 · The British Gas Smart app will let you do all the things you can do on our website, such as viewing your account and service details, making a booking, or submitting a meter reading. If you have a Elster A1140 smart meter, known as AMR, you’ll have 2 YELLOW buttons on your meter. Apr 6, 2023 · British Gas smart meter customers are still unable to track their energy usage, with some complaining they have been unable to check consumption on the firm's app, website and in-house display for over a year. Mar 27, 2024 · - Submit meter readings for more accurate bills - Book an annual boiler service* - Top up your smart pre-pay meter - Get handy in-app notifications and reminders - View and pay bills • Keep track of your energy usage – to do this you’ll need a smart meter that sends us half-hourly readings. Aug 3, 2022 · British Gas Pay As You Go smart meter. Not happy with this as you can no longer see your usage - the only was to see your daily or keep an eye on your usage daily is to sign into your If you have a smart meter, you can also top up on the British Gas website, app or automated payment phone line. Shop charger only Smart charging from Hive. ON, Bulb, Octopus, Scottish Power, OVO, Utilita and more. To read the meter: Press the A button Relax knowing that every single British Gas engineer is expertly trained and fully qualified to ensure your Hive EV charger is working safely. BRIGHT App automatically pulls data from the DCC Network once every 24 hours: usually, about 2 am. Some of our tariffs, like our Electric vehicle tariff need a smart meter so that we can charge you lower energy rates during off-peak hours and lower your bills. Introducing the British Gas Energy app We’ve made managing your energy even easier. Whether you’re an iOS or Android user, it’s easy to track, manage, and optimise your energy use with Loop. Take control of your energy use like never before. Customers on this new PAYG tariff will receive Smart Pay As You Go meters and smart cards through which to top up. 5m smart Dec 18, 2024 · The app was asking for my card payment details for verification. The British Gas Energy Trust can help with advice services across England, Scotland and Wales. What can you do in our app ? • Keep track of your energy usage – to do this you’ll need a smart meter that sends us half-hourly readings Nov 6, 2022 · The British Gas app is supposed to have usage data but it rarely works, at first I thought it was my meter having issues but then I downloaded the Hugo app and I can see my usage on that. Aug 3, 2022 · British Gas smart meter app. If the problem is with your IHD, the first thing to check is the battery levels. You can still submit the meter readings you took on the 1 st or any time before 14 th January and we'll make sure to use them on your next bill. Whether you want to save money on your energy bills, cut your carbon footprint, or just get things running seamlessly, we’ll help you find the Oct 26, 2023 · This was 2 weeks ago so I contacted BG yesterday via the online chat. View your bills, submit meter readings for more accurate bills, manage your payments, book your annual service or engineer and earn Nectar points as you go. is this something I can dispute? Feb 14, 2024 · We have a British Gas Smart Meter Monitor - no longer working = did a live chat with BG yesterday evening - advised that the monitors have been turned off as they are working on a new app that will allow you to monitor from a mobile devise and so on. After the install, the engineer gave me an Octopus Home Mini. Help with Smart Pay As You Go. I phoned British Gas and they said there is a problem with all the customer accounts and this happened to everyone. The failure has meant people have been unable to track how much they are spending at a time when energy bills have spiked. Apr 29, 2023 · Hi I was looking for some advice on a smart meter integration into Home Assistant. Visit British Gas to register interest in a smart meter. Book a smart meter installation Frequently asked questions Can I call to give a meter read? The quickest way to give a meter read is online or via our app. Last submission was 11th November!! I definitely think this is a deliberate act by energy suppliers. The new app lets me send meter readings & that’s it. Gas is still at £0. 0+. keypad on your meter. Remove my electric meter temporarily Smart meters are the new generation of gas and electricity meters. Shop our smart EV chargers and get a year of FREE charging with British Gas. Between 2023 and 2024, the smart meter provided inaccurate readings, leading to excessive charges. Through the app, you can also chat with a British Gas adviser for help! The app is available for iOS, Android and Huawei devices. Mine shows daily usage but the app shows nothing since mid feb. - View and pay bills quickly and securely. All worked well, with accurate readings and responsive IHD. How Different Suppliers Are Affected: British Gas has the highest rate of faulty meters, with 16. Nov 17, 2021 · - A UK smart meter installed in your home; - A recent energy bill to verify your identity; - The SmartThings app. The smart meter is still sending readings to British Gas. Mar 9, 2022 · Gas meters only send data to the gas proxy meter built into the comms hub every 30 minutes. I had to phone BG and wait an Jan 4, 2025 · The last update of the app was on March 26, 2024. How to reconnect your gas safely (PDF 113KB) How to top up your meter manually with the 20 digit top-up code? Normally, when you buy credit for your meter, it will reach your meter within 60 The app also enables you to share your household meter details with everyone in the household. Until about 1 month ago I could log into my British Gas online account and see my energy usage. My smart meter has lost connection . This is to protect the life of the battery installed within the gas meter. Aug 1, 2024 · Once you're on this list, you'll be kept up to date and informed of when you can get a British Gas smart meter installed. Last September I switched to British Gas. The price cap increased on 1 st January 2025. The little screen that comes with your smart meter is not your smart meter. Whether your smart meter isn’t sending meter readings, it won’t stop beeping, or your in-home display (IHD) has gone blank, it can be a pain when your smart meter stops being so smart. You'll be on your way to energy efficiency in no time. 3 per cent of their smart meters stuck in dumb mode. Despite multiple visits from engineers, the problem has yet to be resolved. What can you do in our app ? • Keep track of your energy usage – to do this you’ll need a smart meter that sends us half-hourly readings Oct 3, 2022 · New smart meter installed 2 weeks ago. HUGO is compatible with SMETS 1 and SMETS 2 smart meters from all energy, electricity and gas providers in the UK including (but not limited to) British Gas, EDF, E. This can help you keep track of your costs more easily and see where you could use energy less. British Gas have plainly said they can't do anything as it's been over a year. They then preceded to tell me my bill was £2000 for the last months billing *AND readjusted the estimated readings online to falsify the past 6 months and erased my previously entered readings. We will send you another message shortly from our dedicated SMS Team. What can you do in our app ? • Keep track of your energy usage – to do this you’ll need a smart meter that sends us half-hourly readings Nov 14, 2022 · We have this problem…we were told it is because the gas meter is a fair distance from the electric meter…. Update your settings in your online account or the app so that your meter sends us half-hourly readings. British Gas Energy Trust. I have also downloaded Loop and have been using it the last few days but it does not read my electricity readings. You also may be eligible to apply for a grant to clear gas and electricity debts. You’ll need this number when you top up to make sure the credit is added to the right meter, unless you’re topping up in your online account or in our app. We’ll let you know once you’ve moved over, so you can start using the new app. If your meter isn't working If you don’t have an online account you can submit meter readings here by clicking ‘Not yet online’. ON, Bulb, Octopus, Scottish Power, OVO, Utilita, and more. This process makes billing accurate. Use our British Gas app to send your gas and electricity meter readings, see your account info, including last bills, payment details & tariffs and more. Nov 27, 2024 · If your account number begins with ‘85’ this means you’re still on our old ‘British Gas’ app. " My SMETS1 meters are still not enrolled on DCC which is frustrating and British Gas don't have an API (do any suppliers these days?) so it looks like this is the only option. Customers on standard variable tariffs who don't have smart meters need to submit their meter readings before January 1, when the Ofgem price cap increases. Once it says Credit On you can press the red A button again. since Mid Feb. British Gas fitted electricity smart meters Dec 20, 2022 · My British Gas smart meter isn't working. The Bright app works but it isnt showing any gas usage. Aug 10, 2015 · British Gas is currently trialling My Energy Live, an app that lets customers get real-time energy readings on their phone instead of a static smart meter. Save Money on Your Energy Bills: On average Loop Users Save £250 The free Loop app integrates with your smart… 4 days ago · Energy suppliers are installing the next generation of gas and electricity meters, called smart meters, with more than half of British homes now connected to the smart meter network. In 2023, we were switched to a smart meter, which unfortunately has caused significant issues. Check that you have topped up the correct fuel. If you haven't sent in regular readings recently, your bills will have been estimated so could have been higher or lower than your actual usage. As well as fitting your new smart meters, our engineers will check your gas appliances are safe. They send this information to the supplier. Smart Meters not working, apps not working with other providers too. That's your meter reading. There is a custom integration that can pull information from it. If you have a EDMI MK7 or MK10 smart meter, known as RCAMY, you’ll have 2 buttons on your meter, CONNECT and SELECT. If you’re a British Gas customer, book a smart meter appointment. Nov 26, 2024 · If your account number begins with ‘85’ this means you’re still on our old ‘British Gas’ app. Electricity Smart Meters: These meters measure energy use in kilowatt-hours (kWh). What can you do in our app ? • Keep track of your energy usage – to do this you’ll need a smart meter that sends us half-hourly readings Mar 27, 2024 · Keep tabs on your energy account, book an engineer, and more with our app. 7 star app rating + 100,000+ downloads. British Gas has introduced a new way to pay for your energy and keep tabs on your usage with its Smart Pay As You Go, or Safeguard PAYG, tariff. • Stay up to date with your latest account balance. Download the SmartThings app on iOS or Android and set up an account. I'm just going to leave it until I get the next bill. How to check: Nov 11, 2024 · British Gas is working to ensure all their customers can benefit from smart meters now, but smart meter technology is not ready for every home just yet. - Get handy in-app notifications and reminders. Or get in touch with your current supplier. Smart meters also let us offer new ways that customers can make savings by changing when they use energy. So you can test and monitor which energy-saving measures work best for you. ' - British Gas customer. • Set up or amend your Direct Debit. 15% off selected Hive smart tech: Offer available on selected Thermostat, Installation, Radiator Valve, Lighting, Plugs and Sensor products and multipacks. Smart meters have their own SIM cards which sends us your meter readings automatically over a safe, wireless network. Virtually from day one we had issues getting our direct debit correct, as there was a mismatch between the app and the smart meter. As I would either be in hospital or just returned home after major surgery that date was not suitable. If you don’t want to wait for the payment to arrive, you can manually add it through your gas or electric meter. They were apparently told it wasn't possible to replace their old non smart electric meter because they had a new understairs toilet and sink installed which blocked it all in. My old SMETS1 meter was communicating with the IHD but not Octopus itself after switching providers. - Top up your smart pre-pay meter. For the last 3 weeks now my working IHD has started to display this message. My smart meter stopped working after my energy firm stopped trading With more smart meters across the country comes a smarter energy grid. I've had success with Octopus in getting non-working smart meters sorted (both times gas readings ok but no electric), one required a new comms hub, the other a new meter. Find out more about British Gas smart meters Use our British Gas app to send your gas and electricity meter readings, see your account info, including last bills, payment details & tariffs and more. They accurately measure how much gas and electricity you’re using. Reading your smart gas meter. If you have a British Gas smart meter, we recommend downloading the supplier’s app. Smart meters are progressively substituting existing meters, and are a helpful tool to keep on top of energy bills. I don’t really like the Hugo app though as it doesn’t give live data, only the previous day (or week or month). The screen will say Meter Index. BRITISH GAS - Smart Meters 11 years ago. Installation backed by British Gas. Nov 2, 2023 · My gas smart meter is dumb & although the electric one is smart, I’ve no IHD that works & I’ve had to download the Bright app to have sight of my usage now the old app (which had usage data) is gone. If you live in a flat above a shop, you might have the unenviable situation where your leccy meter is in your flat, but your gas meter is located in the shop (that's a real situation I dealt with for a ‘Gas supply service issue’ or ‘gas supply disconnected’ If your smart energy monitor is displaying a message which says ‘gas meter service issue’ or ‘gas supply disconnected’ on screen, there is usually no issue with gas supply, it just means that gas data is not showing on monitor yet. Manual data refreshes can be made by swiping the page. If you're in need of smart meter help or support, you can find out everything you need to know about British Gas meters here. And they come with a portable, easy to use smart energy monitor or in-home display (IHD) that shows how much energy you’re using and how much it’s costing you in pounds and pence. I have smets2 gas and electric smart meters supplied by British Gas in the UK, I’ve already set up the Bright app and the figures from the suppliers API appear fine on the app. But not only that Moving Home with British Gas Here's how it works: Let us know your address and moving dates; It's helpful to have meter readings to update your account Sep 5, 2024 · British Gas smart meter not working - and other energy suppliers. They've told me that I won't be sent a display monitor as the smart meter (for the previous owners pay as you go system) was installed in 2019. Press the red A button to wake it up. Changing your smart appointment. - Stay on top of your spending with energy budgets. fdfsz kjsyfpw wobnroy kqshakgc uinxv bseqss rjlrr auewxh xepw bfls